When we talk about hackers, the image that comes to mind is often of secretive computer geniuses hiding somewhere where they can’t be traced. But sometimes hacking takes little digital skill. Recently, Wired writer Mat Honan had nearly his entire digital life destroyed by hackers who were able to get his Apple and Amazon account passwords simply by calling customer service and requesting a password reset. The hackers only had to provide information easily available on the Internet to convince the representatives that they were not intruders. Once the hackers got into Honan’s .Me account, they were able to change his Gmail password using password recovery. The hackers then wiped Honan’s iPhone, iPad and MacBook and deleted his Google account. They finished by taking over his Twitter account. Honan blames Apple and Amazon procedures, but also himself, for linking some of his accounts and not backing up his data. It just goes to show that you can never be too careful with your data and your online accounts.
Shelly Palmer Radio Report – August 8, 2012
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).