“You can check-out any time you like, But you can never leave!” If I told you these Eagles lyrics described a certain website, you’d probably think it was Facebook. After all, public exclamations of quitting Facebook are so common it’s cliche, but by and large the people still stay. The same is true on other networks that angered users with product or business changes. But even when a better alternative arrives — such as Path to Facebook or App.net to Twitter, we still don’t see the users walk away. The two times a major exodus did come to fruition — Myspace to Facebook and Digg to Reddit — it was largely based on weaknesses in ease of use rather than philosophy. The weaknesses in Craigslist are painfully obvious: The site is ugly, any listing you post almost guarantees spam to your inbox, the apartment listings are full of scams, the site was once a known destination for sex trafficking (albeit minimized now) and lastly, people have died from engaging in a Craigslist transaction.
Why Hasn’t Craiglist Ever Become Prettier?
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).