Apple’s iPhone isn’t just the best-selling smartphone in the world, it’s also the most reliable. A new study conducted by the company behind the community based trouble-shooting resource FixYa on Friday issued its latest smartphone reliability study. The study used data from 722,558 combined problem reports combined with market share data from StatCounter to assign a reliability score to leading smartphone vendor. Apple was found to be the most reliable handset maker with a score of 3.47, nearly 300% better than smartphone shipment volume leader Samsung, which got a score of 1.21. Nokia slid in at the No.3 spot with a reliability score of 0.68, while Motorola devices were found to be the least reliable in the study, managing a score of just 0.13. Battery life and lack of new features were among the top iPhone issues reported by FixYa users.
Study: iPhones 300 Percent More Reliable Than Samsung Phones
on 2.22.13
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).
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