A few months back, Samsung showed off a brand new phone: the Galaxy S4 Active. It had a solid processor, the same gorgeous screen and many of the other features that makes the original S4 stand out. But the S4 Active was also touted as dust-proof and waterproof up to three feet for up to half an hour. As it turns out… that’s not exactly the case. Enough users experienced problems with the S4 Active that AT&T, the exclusive carrier for the device, has created a program to replace Galaxy S4 Active phones that show evidence of water damage. The program entitles you to a one-time exchange for another S4 Active, which will hopefully stand up to life and the great outdoors a little bit better. Samsung and AT&T have said that the phone is “whatever-proof” and said it is particularly useful for taking underwater photos and videos. So far, that hasn’t been the case, so if you find yourself with a water-damaged S4 Active, head into AT&T for a free replacement.
Shelly Palmer Radio Report – August 16, 2013
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).