Apple’s iPhone isn’t just the best-selling smartphone in the world, it’s also the most reliable. A new study conducted by the company behind the community based trouble-shooting resource FixYa on Friday issued its latest smartphone reliability study. The study used data from 722,558 combined problem reports combined with market share data from StatCounter to assign a reliability score to leading smartphone vendor. Apple was found to be the most reliable handset maker with a score of 3.47, nearly 300% better than smartphone shipment volume leader Samsung, which got a score of 1.21. Nokia slid in at the No.3 spot with a reliability score of 0.68, while Motorola devices were found to be the least reliable in the study, managing a score of just 0.13. Battery life and lack of new features were among the top iPhone issues reported by FixYa users.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.