Apple’s iWork free upgrade has angered long-time Mac power users, who have flooded the company’s support forum with complaints about lost features. One customer called Apple “serial software killers,” while others collaborated to list the features Apple dropped in Pages, the word processing application and the most popular of the three that make up the iWork suite. Among the Pages tools that went AWOL in last week’s upgrade: endnotes, the outline view, selection of non-contiguous text, facing pages, saving files in RTF format, significant limitations in automating workflow using AppleScript, and more than 100 ready-to-use templates. “Even the things you can still do are harder to get to now,” argued Alistair Cullum. “Having a minimal interface makes sense in iOS, where space is limited, but in OS X I don’t see the need to strip away toolbars, sidebars, etc.”