All Virgin Atlantic Concierges Now Wear Google Glass

Virgin Atlantic & Google GlassGoogle Glass, the wearable computer that doctors and schoolchildren are experimenting with, is now making its way into the airline industry. Virgin Atlantic on Tuesday began a pilot program in which its concierges in the Upper Class lounge at London’s Heathrow Airport will don Google Glass to check in passengers. They will be able to give passengers their latest flight information and tell them about the weather and events at their destinations. They can also translate foreign language information. Eventually, the technology could tell Virgin Atlantic staff their passengers’ food and drink preferences. “We continue to look ahead and research innovations that customers might only dream of today,” says Dave Bulman, director of information technology for Virgin Atlantic. “The whole industry needs to listen to what these passengers are calling for, and keep innovating to bring a return to the golden age of air travel. Flying should be a pleasure, not a chore.”

Read the full story at USA Today.

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