If people know that you’re good with technology, you’re bound to be asked time and time again, “Hey could you help me with…” whatever the current problem your friend or loved one is having with their computer. Sometimes the problem is an easy fix, but sometimes … not so much. But what remains true of almost any problem is that you can probably fix it quicker yourself than you can by describing the fix to them. Google is here to help, as it recently added a remote desktop feature to Google+ Hangouts. Now, instead of trying to guess where your friend or loved one is clicking and becoming more and more frustrated, you can take control of their desktop and sort their issue out yourself. This cool new feature is hidden away under the “Hangout Apps” section, so once you get permission from the other user to access their computer, you’re free to fix their problem and get on with the rest of your day.
About Shelly Palmer
Named one of LinkedIn’s Top 10 Voices in Technology, Shelly Palmer is CEO of The Palmer Group, a strategic advisory, technology solutions and business development practice focused at the nexus of media and marketing with a special emphasis on machine learning and data-driven decision-making. He is Fox 5 New York's on-air tech and digital media expert, writes a weekly column for AdAge, and is a regular commentator on CNBC and CNN. Follow @shellypalmer or visit shellypalmer.com or subscribe to our daily email http://ow.ly/WsHcb
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"Shelly Palmer Radio Report – June 25, 2014" by @ShellyPalmer
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