If people know that you’re good with technology, you’re bound to be asked time and time again, “Hey could you help me with…” whatever the current problem your friend or loved one is having with their computer. Sometimes the problem is an easy fix, but sometimes … not so much. But what remains true of almost any problem is that you can probably fix it quicker yourself than you can by describing the fix to them. Google is here to help, as it recently added a remote desktop feature to Google+ Hangouts. Now, instead of trying to guess where your friend or loved one is clicking and becoming more and more frustrated, you can take control of their desktop and sort their issue out yourself. This cool new feature is hidden away under the “Hangout Apps” section, so once you get permission from the other user to access their computer, you’re free to fix their problem and get on with the rest of your day.

About Shelly Palmer

Named one of LinkedIn’s Top 10 Voices in Technology, Shelly Palmer is Managing Partner at Palmer Advanced Media, a technology-focused strategic advisory practice that helps Fortune 500 companies and growth-stage companies with digital strategy, data science, marketing, branding, and business development. He is Fox 5 New York's on-air tech and digital media expert and a regular commentator on CNBC and CNN. @shellypalmer or visit shellypalmer.com.

Like it? Tweet it.

"Shelly Palmer Radio Report – June 25, 2014" by @ShellyPalmer

600,000 subscribers and counting...

We write a daily newsletter featuring current events and the top stories in technology, media, marketing and entertainment.

Subscribe