Shelly Palmer Radio Report – December 7, 2011

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AT&T finished last in Consumer Reports’ annual customer satisfaction survey. AT&T has ranked last two years in a row, with customers complaining about poor voice quality and customer service. The survey found that those with prepaid plans and smaller service providers had the highest satisfaction ratings. In other news, according to a report by Reuters, Verizon plans to take on Netflix with its own streaming movie and television service. The service could roll out in 2012 and would be made available outside of Verizon’s broadband and TV markets. Verizon is currently in talks with numerous content providers. And finally, starting December 10th, will award customers for checking prices at brick-and-mortar retailers. Using Amazon’s Price Check app, you can scan an in-store item, compare the price online and receive a $5 discount if you purchase it through

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications, co-founder of Metacademy, and the CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and CNBC and writes a popular daily business blog. He’s the Co-Host of the award-winning podcast Techstream with Shelly Palmer & Seth Everett and his latest book, Blockchain - Cryptocurrency, NFTs & Smart Contracts: An executive guide to the world of decentralized finance, is an Amazon #1 Bestseller. Follow @shellypalmer or visit



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