Think that clicking “delete” will actually delete your email? Think again. When a user “deletes” an email in the normal fashion, it becomes invisible to that user and is immediately a candidate to be overwritten. But until it is in fact overwritten, it exists. And it may persist longer on company servers. So, even if it is taken off your computer, it may still be available on the host’s server. Given that email-hosting companies are legally obliged to turn over user information to law enforcement and intelligence authorities with warrants—and these days even without them—the impossibility of being certain of a deletion means you must presume that any email you compose will be available remain accessible forever. “I think the most important thing for people to understand that you can’t really ever delete anything,” Electronic Frontier Foundation staff attorney Hanni Fakhoury told the Daily Dot.
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.