As early as the middle of October, new users of Outlook.com who switched to the product from other webmail providers were reported account access issues, and missing emails. TNW did not take note of the issue until Thursday, when a report on the sharp Neowin brought the issue to our attention. This sort of error is not to be dismissed: much of a person’s digital life is stored in their email history. To lose it could mean to lose everything from concert ticket stubs, to wedding photos, passwords, tax history, exonerating evidence, and other key pieces of data. Here’s the crux of Neowin’s coverage today on the Outlook.com flub: “Microsoft’s forum moderators have been posting messages on this thread promising to fix the problem but many users are clearly getting frustrated with the situation.
About Shelly Palmer
Named one of LinkedIn’s Top 10 Voices in Technology, Shelly Palmer is CEO of The Palmer Group, a strategic advisory, technology solutions and business development practice focused at the nexus of media and marketing with a special emphasis on machine learning and data-driven decision-making. He is Fox 5 New York's on-air tech and digital media expert, writes a weekly column for AdAge, and is a regular commentator on CNBC and CNN. Follow @shellypalmer or visit shellypalmer.com or subscribe to our daily email http://ow.ly/WsHcb
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"Are You Using Outlook.com and Missing E-mails? You’re Not Alone." by @ShellyPalmer
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