Are you looking for help with something and YouTube just isn’t cutting it? It’s time to check out Google Plus. Earlier this year, Google launched “Google Helpouts,” a new video chat helpline service. The program is now open to the public and brings live video tutorials, instructions and services to you through Google Hangouts. Whether your kid needs help with his chemistry homework or if you want to perfect your mashed potatoes before Thanksgiving, the service is for you. Enter what you need help with and sort the results by relevance, qualifications and overall batting average. You’ll see what the session will cost before you start – either a one-time flat fee or a rate per minute – and you can pay through Google Wallet once the session is over. The best part? Google is so confident in Helpouts that it’s promising a 100 percent money-back guarantee if you’re not completely satisfied. Google Helpouts works on desktop, Android and iOS, so if you need help with something, head over to today.

About Shelly Palmer

Named one of LinkedIn’s Top Voices in Technology, Shelly Palmer is CEO of The Palmer Group, a strategy, design and engineering firm focused at the nexus of technology, media and marketing. He is Fox 5 New York's on-air tech and digital media expert, writes a weekly column for AdAge, and is a regular commentator on CNBC and CNN. Follow @shellypalmer or visit or subscribe to our daily email

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"Shelly Palmer Radio Report – November 14, 2013" by @ShellyPalmer

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