Smart Home Survey

We were proud to be partners in an important consumer study spearheaded by Scripps Networks Interactive. 700 U.S. homeowners of all ages were surveyed finding that safety and comfort are the primary reasons consumers invest in smart home technology. The study was conducted through the company’s Under One Roof consumer panel, in partnership with the Consumer Technology Association; the National Kitchen and Bath Association; the National Association of Home Builders; CEDIA; and Shelly Palmer Strategic Advisors. The research findings will be presented at CES® 2017 and at Design and Construction Week 2017.

Overall, consumers are interested in improving their homes and quality of life through the addition of technology, citing safety, comfort, efficiency, value and convenience as desired results. The study uncovered the following new information:

Safety and comfort drive tech purchases, not ego or “keeping up with the Joneses.”

  • Three-quarters of respondents attributed their purchase motivation to the desire to keep their family safe and comfortable, while only 18 percent attributed it to the desire to meet others’ expectations.
  • Nearly 68 percent of respondents cited energy efficiency as a driving factor enticing them to add technology, in order to see a tangible pay-off in dollars saved, to add resale value to their home, and to comply with social pressure to be Earth friendly.
  • Millennials want to make their home “convenient for daily tasks;” Generation Xers want to make their home “a healthy environment;” and Baby Boomers wish to “add value” to their home.

The kitchen is the No. 1 spot in the home to add technology.

  • A quarter of all homeowners surveyed named the kitchen as the top spot in the home to add smart tech. Respondents listed top options as smart refrigerators, connected and app-enabled appliances, voice-activated wireless speakers and motion sensor lighting.
  • Gen Xers led this kitchen-friendly group at 28 percent, while 27 percent of Millennials and 23 percent of Boomers listed the kitchen as top priority.
  • The front door or entryway is the next most desired place for adding technology (15 percent), while the living room comes in third (13 percent).

Energy monitoring and light automation are consumers’ most desired smart home projects.

  • While only 11 percent of homeowners surveyed have firm plans to purchase energy monitoring and light automation technology for their home, nearly 44 percent of respondents listed these items as tools they’d most like to add.
  • Mobile device-operated or computer-controlled home systems, a doorbell camera and surveillance equipment also topped the homeowner wish list.
  • A third or more of the respondents want to add home audio automation, HVAC automation, motion lights and a security system to their home.

Finding a trustworthy consultant to help with smart home purchases is an extremely important part of the consumer journey.

  1. As homeowners consider smart home technology, more than half said they want to find a professional to help them make the right decisions.
  2. In the process of adding smart home tech, homeowners also expressed importance in professional installation and education, having product demonstrations and trial periods of use.
  3. While expense is the top barrier to purchase, respondents also cited tech phobia and an overwhelming number of choices as other deterrents.

Millennials, followed closely by Gen Xers, are the most likely to add smart home technology to their home.

  • 85 percent of Millennials indicated they are likely to add smart home technology to their home, more than half within the next year.
  • 73 percent of Gen Xers are likely to add smart home technology, 38 percent within the next year.
  • 67 percent of Boomers are likely to add smart home technology, 28 percent within the next year.

Under One Roof is an internet-based community hosted by Scripps Networks Interactive that includes approximately 20,000 U.S. residents ages 18-64. The community is comprised of a national sample of consumers who are “lifestyle enthusiasts,” recruited based on their interest in the home, food and travel categories. The community is not intended to be representative of the U.S. general population.

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications, co-founder of Metacademy, and the CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and CNBC and writes a popular daily business blog. He’s the Co-Host of the award-winning podcast Techstream with Shelly Palmer & Seth Everett and his latest book, Blockchain - Cryptocurrency, NFTs & Smart Contracts: An executive guide to the world of decentralized finance, is an Amazon #1 Bestseller. Follow @shellypalmer or visit shellypalmer.com.

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