The Mandalorian
Disney+ launched to great fanfare (with a few technical glitches) and people are talking. There is the usual chatter about "a new service," and the "transformation of the television business," but something far more interesting is happening. People are talking about episode one of The Mandalorian and you know what they're saying? "I can't wait for episode two."... Continue Reading →
Marketing 401: Correlation vs. Causation
There are two basic camps in the world of marketing: numbers camp and pretty pictures camp. I live in both camps, and you should too. If you live in the numbers camp, I’m going to confirm what you already know. If you live in the pretty pictures camp, buckle your seatbelt, because this is going to be a fast, bumpy ride.... Continue Reading →
Delete Yahoo Groups: Where Does Data Go When It Dies?
You probably don’t have a Yahoo Group or know anyone who does. So you probably won’t care that Yahoo is shutting down Yahoo Groups. That said, while Yahoo is all but irrelevant today, there was a time when it was at the center of the online universe. The death notice says, “Beginning October 28, you... Continue Reading →

Zuck On The Hill

Mark Zuckerberg and President Trump
Mr. Zuckerberg went to Washington yesterday for private meetings with the President and several lawmakers. The meetings were private and Mr. Zuckerberg did not answer questions about specifics. However, according to the WSJ, Sen. Josh Hawley (R., Mo.) challenged Facebook’s CEO saying, “Prove that you’re serious… sell WhatsApp, and sell Instagram.” There is only hearsay... Continue Reading →
At a dinner party the other night, a very accomplished business person told a story about how he and his wife were certain that their devices were listening to their conversations. “I was talking to my wife about a pair of designer shoes that she wanted to purchase, and not 10 minutes later while she was doing some online research for work, she saw an ad for that exact pair of shoes. She hadn’t searched for the shoes; the ad just appeared. Clearly, our computers or our phones are listening.” Some people nodded in agreement, and others began to chime in.... Continue Reading →
Digital Transformation
We get to work with super-smart people who are being forced to adapt their organizations to the accelerating pace of exponential change. The process is generally known as “digital transformation.” But that is a misnomer. There’s no such thing as analog transformation, or quantum transformation. By definition, all current technological transformations are digital. It is also important to point out that technology is ephemeral – the only successful path to digital transformation is through sociological transformation – so we need a new name!... Continue Reading →
Shanghai
Google dissolved its 10-day-old AI ethics council. Why? Because of AI bias, a super-important, completely misnamed topic. We can chat all we like about human biases creating AI biases with our Western cultural ideology, but if there is going to be anything like an AI bias council, it should probably be held in Beijing, Shanghai, or Shenzhen. Chinese cultural and political norms are going to have a much bigger influence over AI bias than anything we do here in America.... Continue Reading →