AT&T finished last in Consumer Reports’ annual customer satisfaction survey. AT&T has ranked last two years in a row, with customers complaining about poor voice quality and customer service. The survey found that those with prepaid plans and smaller service providers had the highest satisfaction ratings. In other news, according to a report by Reuters, Verizon plans to take on Netflix with its own streaming movie and television service. The service could roll out in 2012 and would be made available outside of Verizon’s broadband and TV markets. Verizon is currently in talks with numerous content providers. And finally, starting December 10th, Amazon.com will award customers for checking prices at brick-and-mortar retailers. Using Amazon’s Price Check app, you can scan an in-store item, compare the price online and receive a $5 discount if you purchase it through Amazon.com.
Shelly Palmer Radio Report – December 7, 2011
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).