Shelly Palmer Radio Report – July 06, 2012

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A friend of mine dropped his iPad 2, and not surprisingly, it stopped working.  He asked me about his options.  So here’s a brief tutorial in Apple’s in and out-of warranty service for the iPad, iPad 2 and even the new iPad.  First, Apple does not like it when you drop or drown your device.  If there is a visible sign that you have dropped or drowned your iPad, you may have trouble getting any kind of in or out of warranty service from Apple.  That said, if you have a minor crack on your screen or something else is not working, there is a very good chance that your in-warranty repair will be free and you will only be on the hook for $249 to $299 for a replacement unit from Apple.  Apple doesn’t actually repair broken iPads, it replaces them, so make sure your iPad is completely backed-up before you bring it to Apple for service, since you won’t be getting it back. Check out apple.com for complete details.

Author:

Shelly Palmer

Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).