Accessible Dispatch
While New York regulators consider whether to allow new smartphone apps to remake the process of hailing a taxi, they are forging ahead in one segment of the market: the 233 yellow cabs in the city that can hold wheelchairs. On Friday, industry officials will fully launch the city’s new “Accessible Dispatch” system, which will allow wheelchair users in Manhattan to arrange a cab ride using a phone app, as well as via the Internet, phone, text, or by calling 311. The launch comes after 10 years of study on broadening access for people in wheelchairs, as well as a previous pilot program. Read the full story at The Wall Street Journal.
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