As early as the middle of October, new users of Outlook.com who switched to the product from other webmail providers were reported account access issues, and missing emails. TNW did not take note of the issue until Thursday, when a report on the sharp Neowin brought the issue to our attention. This sort of error is not to be dismissed: much of a person’s digital life is stored in their email history. To lose it could mean to lose everything from concert ticket stubs, to wedding photos, passwords, tax history, exonerating evidence, and other key pieces of data. Here’s the crux of Neowin’s coverage today on the Outlook.com flub: “Microsoft’s forum moderators have been posting messages on this thread promising to fix the problem but many users are clearly getting frustrated with the situation.
Are You Using Outlook.com and Missing E-mails? You’re Not Alone.
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).