To our delight, the recent ruling that phone subsidy unlocks are no longer protected by copyright law has sparked a lot of attention from the general public as well as the US government. However, some of the carriers are predictably not too excited by the amount of negative light it sheds on their own unlock policies. AT&T has taken to its public policy blog to discuss its viewpoint on the matter. Joan Marsh, VP of Federal Regulatory for the company, insists that “the ruling has very little impact on AT&T customers.” Marsh reiterates AT&T’s unlock policy by stating: “if we have the unlock code or can reasonably get it from the manufacturer, AT&T currently will unlock a device for any customer whose account has been active for at least sixty days; whose account is in good standing and has no unpaid balance; and who has fulfilled his or her service agreement commitment.
AT&T Says They Unlock Their Customers’ Devices
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).