I help business leaders accelerate digital transformation.

I help businesses adapt

I'm CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. I was named LinkedIn's Top Voice in Technology and I co-host "Think About This with Shelly Palmer & Ross Martin." You can see me weekly on Good Day New York, where I cover tech and business, read my column in Adweek, or catch my regular commentaries on CNN and CNBC. I am also the founder of pgx.tech, an invitation-only social network focused on business, tech, culture, and innovation.

My Blog

I write about technology, media, marketing and data science. Subscribe to my newsletter to make sure you don't miss anything.
Net Neutrality in 3 minutes

Net Neutrality is a nickname for a set of rules designed to govern your access to the Internet. In the next three minutes I'm going to prove to you why Net Neutrality is important and give you enough facts to argue your own case for or against it. Continue Reading →

Would you like fries with your AI?

Next time you pull up to the drive-thru, if it sounds a little like you're talking to a robot, you might be. McDonald's has been working hard to make their drive-thru business more efficient, and AI order takers are part of the plan. Why? Because AI never forgets to greet you politely, it listens more accurately than people do, and (of course) it never loses its temper or gets offended. Continue Reading →

Big Tech vs. Australia: The Plot Thickens

Facebook and Google have to pay for news in Australia. That's the law! Except… there are loopholes that allow for negotiation, and the way the law is written allows both sides to spin the story as if they won. This raises the question: Who actually won? Continue Reading →