I help business leaders turn data into action.

Most of us are waking up in an unrecognizable world. We are working from home or forced to adopt new ways of working together. We're all adapting and doing our best just to get through the day. There are not many silver linings to this dark pandemic cloud. But one may be the opportunity to create new, better, more productive processes which will lead to much better products. Continue Reading →

Shelly & Ross chat with Chris Brandt, CMO of Chipotle Mexican Grill about how the organization's billion dollar digital business and how they made it happen. Plus, we get the answer to the most pressing Chipotle question: Why is Guacamole extra? Continue Reading →

There's a funny article on The Verge about a pizzeria owner making money by buying his own $24 pizzas from DoorDash for $16. Considering that NYC just passed some laws limiting what third-party delivery services, this is kind of a strange twist. Continue Reading →

An old phone hack is causing all kinds of anxiety and grief right now. For years, Grubhub and other third-party delivery services have assigned forwarding phone numbers to restaurants in order to use a simple voicemail system to charge for suspected phone orders. Continue Reading →