Helping business leaders drive AI transformation.

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About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at the Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with tech strategy & solutions.
Named LinkedIn's Top Voice in Technology, he covers tech and business for Fox 5's Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog, Think About This.

Shelly's Blog

Shelly writes about AI, technology, media, and marketing. Subscribe to our newsletter to make sure you don't miss anything.
Who Approved the Training Data?

Meta introduced Muse Wonder and Muse Wonder Full, models built for agents that work through problems over time. Muse Code subscriptions default to Contributor mode, which lets Meta train on the code, files and context you send. Before handing an agent a client project, someone has to check the data settings. Continue Reading →

When Your AI Has Agency

Personal AI assistants may be the biggest behavior change since smartphones. Their value grows with the context they keep, which means trusting one service with your conversations, relationships, purchases and plans. What happens when your customer’s assistant understands their buying decision better than you do? Continue Reading →

OpenAI Revenue May Be Off By $20 Billion

OpenAI’s annualized revenue was approaching $50 billion at the end of September, roughly $20 billion below the widely reported figure. The gap comes down to how cloud-partner sales are counted, and it shows how much rests on the definition of a number. Continue Reading →

Who Owns the Interface?

OpenAI has introduced Intelligent UI: ChatGPT can now generate charts, forms, buttons and calculators inside a conversation. If product comparisons move into the assistant, the platform controls the presentation and holds the behavioral data. How much of your customer relationships depend on your own UX? Continue Reading →