Helping business leaders drive AI transformation.

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Amazon
Meta
Mastercard
Abbott
Coca-Cola
Charter
Marriott
NHL

About Shelly Palmer

Shelly Palmer is the Professor of Advanced Media in Residence at the Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with tech strategy & solutions.
Named LinkedIn's Top Voice in Technology, he covers tech and business for Fox 5's Good Day New York, is a regular commentator on CNN, and writes the popular daily business blog, Think About This.

Shelly's Blog

Shelly writes about AI, technology, media, and marketing. Subscribe to our newsletter to make sure you don't miss anything.
Making Smart TVs Dumb Again

Developers are using AI coding assistants to replace smart-TV home screens and disable advertising and tracking components. They're basically turning smart TVs into dumber TVs. Why? 1) Because they can. 2) Because smart TV interfaces are filled with bloatware and other annoying stuff that, in some engineers' eyes, seriously degrades the UX. Continue Reading →

Your AI Apocalypse Playbook

A major AI-driven business disruption is coming, whether from inexperienced bad actors with capable models or from self-organizing agents doing things nobody foresaw. Here is the playbook: who has authority, what happens in the first hour, how the business keeps operating, and how to practice before you need it. Continue Reading →

Google Wants the Return Visit

Google's Universal Cart lets shoppers save products from multiple retailers, get price-drop and restock alerts, and check out with Google Pay. A rise in orders attributed to Google cannot tell you whether it created profitable demand or just moved where existing demand gets fulfilled. Continue Reading →