Instead of fueling the flames of customer dissatisfaction, AT&T has chosen to forgo appeals and shell out the $850 awarded to Matt Spaccarelli in small-claims court. Spaccarelli sued AT&T over their throttling of his unlimited data plan. Though they have paid the court ordered amount, they have made no strides to revise the throttling policy. Read the full story at the New York Times
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications, co-founder of Metacademy, and the CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and CNBC and writes a popular daily business blog. He’s the Co-Host of the award-winning podcast Techstream with Shelly Palmer & Seth Everett and his latest book, Blockchain - Cryptocurrency, NFTs & Smart Contracts: An executive guide to the world of decentralized finance, is an Amazon #1 Bestseller. Follow @shellypalmer or visit shellypalmer.com.