Way back in 2019, when very few people were thinking about AI as a synthetic employee, Yum Brands had a vision for a "SuperApp" that would bring its primary systems – labor and inventory management, kitchen and delivery management, and point of sale – in-house. Continue Reading →
In a world where the crunch of a Dorito can measurably impact a gamer's performance, PepsiCo has decided to play the hero we never knew we needed. Introducing "Doritos Silent," the latest AI tech marvel designed to save you from the cacophony of mastication. Continue Reading →

Ghost Kitchens

Wendy's is planning to open 700 kitchens expressly for food delivery apps. These "ghost kitchens" are coming to the UK, US and Canada. Is this an amazing idea whose time has come, or is it a knee-jerk reaction to the pandemic? Continue Reading →
Next time you pull up to the drive-thru, if it sounds a little like you're talking to a robot, you might be. McDonald's has been working hard to make their drive-thru business more efficient, and AI order takers are part of the plan. Why? Because AI never forgets to greet you politely, it listens more accurately than people do, and (of course) it never loses its temper or gets offended. Continue Reading →