AT&T finished last in Consumer Reports’ annual customer satisfaction survey. AT&T has ranked last two years in a row, with customers complaining about poor voice quality and customer service. The survey found that those with prepaid plans and smaller service providers had the highest satisfaction ratings. Read the full article at CBSNews.com
Consumer Reports: AT&T Has Lowest Customer Satisfaction
Author: Shelly Palmer
Shelly Palmer is Fox 5 New York's On-air Tech Expert (WNYW-TV) and the host of Fox Television's monthly show Shelly Palmer Digital Living. He also hosts United Stations Radio Network's, Shelly Palmer Digital Living Daily, a daily syndicated radio report that features insightful commentary and a unique insiders take on the biggest stories in technology, media, and entertainment. He is Managing Director of Advanced Media Ventures Group, LLC an industry-leading advisory and business development firm and a member of the Executive Committee of the National Academy of Television Arts & Sciences (the organization that bestows the coveted Emmy® Awards).